Ruths Hotel ensures delivery by Post Danmark (unless otherwise stated) to the recipient on the date requested in the order.

Timely delivery requires however that Post Danmark complies with day-to-day delivery. If there are delays at Post Danmark, this will delay the delivery in relation to the requested delivery date. Post Danmark's quality target for regularity of delivery is at least 97% for letters and at least 99% for parcels. Note, however, that these percentages are averages and there may be large local and temporary variations. Ruths Hotel cannot accept responsibility for delays by Post Danmark. In case of a very late (several days) or failed delivery, Ruths Hotel will naturally send a new delivery free of charge.

Delivery to Bornholm and some small islands are not covered by Post Danmark's goal of day-to-day delivery, since shipments to these areas will in some cases take 2 days. Ruths Hotel always assumes day-to-day delivery. As a dispatcher, you can select the delivery date one day earlier in order to compensate for this.

We cannot dispatch to the Faeroe Islands, Greenland or abroad.